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(L-R) Tracy Rosano, Meghan Allen, Robert Carrothers, Deborah Stayman, Lorraine
Simpkins, Elizabeth Hough, Lisa Newmark. Photo by Darcy Wells
Contract Administration — raises, benefits and
priceless concern
By DEBORAH A. MILES
Negotiating the PS&T contract is among the most important and visible activities
the union does on behalf of the membership.
Equally important, PEF works
diligently to assure the contract is enforced and members receive all of the
benefits it offers.
The Contract Administration Department provides the technical expertise to
support both of these important endeavors.
The department’s director, Robert Carrothers, plays a leading role at the
bargaining table when the PEF contract team meets with representatives from the
Governor’s Office of Employee Relations (GOER). He credits the people in his
department for providing the fine details and technical understanding needed to
negotiate a contract.
Carrothers refers to his staff of six as “invaluable.” They include: three
associate counsels, Elizabeth Hough, Lisa Newmark and Tracy Rosano; a health
program analyst, Deborah Stayman; and a health benefits specialist, Lorraine
Simpkins. Meghan Allen, the contract administration assistant, provides support
for contract negotiations, tracks grievances and maintains records of grievances
and arbitrations. She also serves as the official PEF recorder for contract
negotiations.
Carrothers has been head of the department since 1997. He said it works as a
team and independently. It is the main point of contact with GOER and oversees
the enforcement of PEF contracts.
“The staff advises PEF leaders, members and other PEF staff on technical
interpretations of the contract and reviews all contract grievances before they
are advanced to GOER,” Carrothers said.
The attorneys spend a lot of their time representing PEF members in
non-disciplinary contract grievances, such as overtime, compensation issues,
leave disputes, challenges to inappropriate counseling memoranda and scheduling
issues. Because of the backlog of these cases, PEF and the state entered a
memorandum of understanding in March 2006 and agreed to implement a pilot
program to expedite grievance processing.
“Since this program was implemented, the backlog of old grievances has
significantly declined,” Carrothers said. The department has two people who work
exclusively on assisting members with health benefits.
“If you encounter a roadblock or have a problem navigating your health benefits,
this department can intercede on your behalf,” Carrothers said. “If you are
unable to resolve a particular issue through your insurance company or agency
health benefits administrator, our contacts often help bring the issue to
closure.
“While most situations are unique, we provide assistance on issues ranging from
improper coverage denials, billing disputes, and enrollment problems to provider
complaints,” Carrothers said.
The health benefits staff also monitors the latest developments in the health
insurance industry and assures PEF the necessary expertise to negotiate the
highly complex details of the health benefits package.
“Our job is to help PEF negotiate the best possible contract and to see that PEF
members are not denied the opportunity to utilize the benefits that it
contains,” Carrothers said. “The dedication and talent of my staff in contract
administration make that possible. You can’t put a price tag on the good things
we do,” Carrothers said.
For more information about the negotiations process and latest news, visit the
PEF Web site at www.pef.org and click on
contracts.
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The Communicator Feb. 2007
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