
Protect
your license, your job and your patients
How to handle conflicting ordersBy LENORE BORIS, RN
Interference into nursing practice by unlicensed staff is
a common problem for PEF nurses. At some locations, the
problem is reaching extremes.
At Sunmount Developmental Disabilities Services Office in
the Adirondacks, for instance, community mental health
nurses have found themselves caught between treatment
teams and physicians.
Sometimes, treatment-team members at Sunmount, who are
neither physicians nor nurses, have disagreed with a
physicians treatment order and directed the
registered nurse not to execute it. But the nurse is
legally obligated to execute the physicians order,
unless the physician amends or withdraws it.
Such conflicts of professional judgement and authority
can create a stressful situation that may be difficult to
resolve.
Meanwhile, the nurse is caught in the middle. Obeying the
physician would protect the license, but could jeopardize
the job. And while obeying the directive to ignore the
physicians order may seem safer in the short term,
no nurse can practice without a license.
Professional
boundaries
Non-nurse supervisors can ensure the day-to-day
operations of a unit. Approval of time off,
time-and-attendance actions and ordering supplies are
examples of acceptable activities.
But, non-nurse supervisors act illegally when they make
decisions that require professional nursing judgement.
The NYS Board for Nursing puts the onus on the registered
nurse to fulfill the obligations of licensure. These
obligations must be fulfilled, regardless of the
obstacles. Failure to execute the medical regimen as
ordered is grounds for charges of professional
misconduct.
Forewarned is
forearmed
Caught between obligations as a professional and
workplace obstacles, what can you do?
You can take four steps to protect your license, your job
and your patients welfare:
1. Learn your legal and professional obligations
Read the Nurse Practice Act;
Learn the standards of care for your area;
Know your job responsibilities; and
Review your worksites policies and
procedures.
2. Identify who deals with nursing issues at your
facility
If your facility is subject to review by the Joint
Commission on Accreditation of Healthcare Organizations
(JCAHO), a program to measure, assess and improve nursing
care must be in place; and
If no one handles such issues where you work,
pressure management to create a mechanism to raise
nursing issues.
3. Advocate for yourself
Let others know when they put you in a position
that jeopardizes your ability to fulfill legal and
professional obligations; and
Put your concern in writing and demand a response.
4. Pursue resolution of the practice dispute until you
are satisfied you can safely execute your professional
obligations
If the supervisor is unresponsive, raise the issue
at a labor-management meeting; and/or
If a nursing practice council exists, work with it
to resolve the issue.|
At Sunmount, the issue has been brought up by PEF in the
joint labor-management forum.
Safe, effective, quality patient care depends on a
nurses ability to provide care within the legally
protected scope of practice.
The nurses ability must not be jeopardized by
interference from a non-nurse.
The bottom line is that your license is your livelihood.
Protect it.
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