Pilot program addresses quick resolve of grievances

By DEBORAH A. MILES
To provide an expedited process for reviewing the backlog of PS&T Article 34 contract grievances currently pending with the Governor’s Office of Employee Relations, PEF and the state entered a memorandum of understanding and agreed to implement a pilot program, which began in March for triage and expedited arbitration.

“We are optimistic this process can successfully address pending contract grievances in which resolution is long overdue,” said PEF President Roger Benson.

Employees with grievances on pay issues, time and attendance, overtime meal allowances, counseling or seniority cases — uncomplicated issues — will have their grievances presented to a single “select” arbitrator who will help the parties develop a mutual resolution.

“If settlement is not possible, the select arbitrator will decide the grievance after an expedited hearing — resolving the grievance more quickly than would otherwise be possible,” said Elizabeth Hough, PEF associate counsel.

“There is a backlog of cases, and this is a way to revive a procedure to handle grievances and come to a resolution in a timely manner,” added PEF associate counsel Lisa Newmark.

Newmark said older cases would take priority. The plan is to review several cases within one agency that could create a potential for settlement. The arbitrator will hear eight grievances in one session, with two sessions held per month until April 1, 2007.

“Supporting documents will be allowed at the sessions, so the arbitrator may be able to decide a case right then and there,” Newmark said.

“Our hope is the arbitrator will get a grasp of the process, so people can get their grievance heard and resolved more quickly. I want to emphasize a speedy resolution will not compromise justice or a fair hearing,” she said. “The arbitrator was selected for his neutrality and reputation for integrity.”

The Communicator April 2006

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