VACATIONS EVERYONE — Council Leader John Lichak meets with Stacy Taylor, a steward at the Capital District Psychiatric Center, to discuss the nurses' vacation agreement. The vacation agreement provides staff with annual vacations despite short-staffing, and is one example of the improved relationship between the union and management. — Photo by Deborah A. Miles
Member meetings strengthen L-M talks
Psych Center teamwork gets results

By DEBORAH A. MILES
When management at the Capital District Psychiatric Center (CDPC) took an independent role in trying to remedy staffing problems, it took the union to make them realize that teamwork would be a better course of action.

By being persistent and writing letters, John Lichak, Division 231 council leader, finally broke the wall of silence with management that had been a barrier to the staff.

But Lichak will be the first to tell you that success doesn’t happen overnight.

More than two years ago, nurses and staff lost vacation time because management transferred some nurses to non-line positions, leaving the units extremely short-staffed.

“People couldn’t put-in for time off, because they were needed on the units,” Lichak said. “We sat down with PEF associate counsel Elizabeth Hough and field representative Allan Lahoff and came up with an agreement to guarantee nurses a two-week annual vacation.

“It took a year to resolve this,” he said. “Now requests for vacations are made a year in advance.”

Talking gets results
That situation and the way it was handled encouraged management to open the lines of communication.

“The biggest success I’ve had with management is communication,” Lichak said. “Now, we can sit down together, address the facts and come-up with positive ways to remedy problems. Management wasn’t like that in the past.”

Lichak believes in involving his membership. He schedules regular meetings and the agenda is open to all members so they can talk about their issues. They discuss problems, devise solutions and present them at labor-management meetings.

“Regular meetings are important. It shows the membership you are there for them,” he said. “We actually address the issues and give people copies of the L-M minutes.”

Involving members pays off

Lichak said involvement of the membership is another key element in working with management.

Through the union’s suggestion, a nurses’ advisory committee was formed at CDPC to address mandatory overtime and other problems. The nurses came up with a plan that eventually resulted in a memorandum of understanding concerning overtime.

But short-staffing remains an issue at CDPC. In order to treat all the clients, management consolidated treatments. Patients and staff now go to one central area.

Clients, who were once banned from leaving their units, are able to go to other parts of the facility for group counseling, even though they may cause harm to themselves or someone else.

“You don’t know who you will get in your group or who will be volatile,” Lichak said.

The low staffing levels also leave little time for nurses to do their daily documentation. Lichak said management realizes the need to hire more staff.

“Management isn’t able to hire anybody right now, so they are looking to the union for ways to help. But our mutual goal is to get more staff,” he said.

Chris Brady, PEF Executive Board representative for members at CDPC, applauded Lichak’s skill and dedication to finding ways to get management to listen.

“He’s not their favorite child, and we don’t want him to be,” Brady said. “But he has developed a very good working relationship with management at this point, and has done an excellent job pulling together the membership.”

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