WHERE’S THE BEEF? — PEF President Roger Benson tells state legislators at an October hearing in Albany that the state’s longterm plans for services to the mentally ill and disabled and chemical abusers lack important information. Also shown are PEF member Jeff Rohacek and staffer Susan Mitnick. — Photo by John Epting

Longterm plans ignore clients needs, comments
PEF to lawmakers: State-services plans short on facts, accountability

By SHERRY HALBROOK
Plans developed by three state agencies for longterm delivery of services to mentally disabled New Yorkers fail to consider the needs of those citizens, PEF President Roger Benson told state lawmakers at a mid-October hearing in Albany.

“The planning process has become the purview of budget analysts, rather than practitioners. It is a top-down process with limited opportunity for real input on policy decisions and system-wide impact,” Benson told members of state Assembly committees on mental health, mental retardation and developmental disabilities, as well as alcohol and substance abuse.

The hearing was held to get comments on five-year plans that the state agencies are required by law to develop and submit for review. Recently, the state Office of Mental Health submitted its comprehensive service plan for 2001 through 2005.

The plans are full of “selective numbers, broad overviews of programs and plenty of promotion of agency initiatives,” but lack the facts and key information necessary to evaluate them, Benson said.

“The plans fulfill perhaps the letter of the law, but certainly not the intent. This so-called planning process often fails to take into account the extent of unmet needs, the appropriateness and efficacy of services provided and the critical importance of maintaining a viable safety net of state-operated services. Such a safety net should assure access to services and fill gaps in provider systems,” he said.

Benson cited plans to close Middletown and Hutchings psychiatric centers and to relocate the children’s programs at Queens, Rockland, Sagamore and Western New York psychiatric centers to adult hospitals as “the most glaring examples of actions based on the bottom line, rather than system-wide planning.”

While the OMH plan says the recipients of services and their families should be involved in planning what services they will get and how they will be delivered, the state left them out of its planning process, the PEF leader noted.

Benson also pointed out that the state Office of Mental Retardation and Developmental Disabilities has not submitted a new five-year plan since 1997. That plan, he said, calls for allowing the persons receiving services and their families to choose their programs, but offers fewer and fewer quality choices to them. And the state’s NYS CARES initiative has failed to eliminate waiting lists and gaps in services, he told the lawmakers.

It was impossible to comment on a plan for services to individuals with alcohol or other chemical dependencies, the union leader said, because no complete plan has been issued since 1994 and no updates since 1997, despite the state law requiring the state Office of Alcohol and Substance Abuse Services to prepare and submit them.

“We strongly suspect that a current plan would reflect extensive unmet needs,” Benson said.

He offered five recommendations for improving the long-range planning for all of these services:
• Provide detailed data on unmet needs;
• Describe the services needed to meet those needs;
• Evaluate the appropriateness and quality of available services;
• Provide regional data on consumers’ needs and services to show if the full range of needs are being met in each area of the state and identify service gaps; and
• Define a broad safety net of state-operated services and show how it’s maintained.

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